Service & Support

Kern provides a wide range of service coverage options for customers.

  • On-Site Coverage of up to 24/7 service support
  • Standard On-Call Coverage with on-demand support
  • Residential On-Call Coverage with flexible onsite support

Service Alternatives

Kern Inc. is fundamentally focused on customer success. We are dedicated to delivering a quality, competitive, and on time solution. We continually strive to improve our end to end, innovative solutions and services through design, customer feedback, and employee participation.

Kern, Inc also offers alternative service options for customers without on-site service coverage.

To discuss servicing options that best meet the needs of your Kern equipment, please contact us directly at 614.317.2600
or by email at servicesupport@kerninc.com

News (5/9)

Kern is delivering the last new Kern 2600 inserting system to a customer in Japan, which is operating in the energy sector.
8/Mar/2024

This marks the end of a particularly significant era that began with the Kern 2000.

Three questions for...Udo Schäfer, Head of Outputmanagement, ITERGO Informationstechnologie GmbH
9/Feb/2024

Interview series in which we ask our employees, customers and partners about Kern solutions and products. They are each asked three questions to highlight their view of current topics. We continue with three questions about the Kern 3200 for Udo Schäfer, Head of Outputmanagement, ITERGO Informationstechnologie GmbH

Three questions for...Markus Burmeister, Head of Printing and Inserting Centre, Deutsche Rentenversicherung Bund (German Pension Insurance Association) in Berlin
9/Feb/2024

Interview series in which we ask our employees, customers and partners about Kern solutions and products. They are each asked three questions to highlight their view of current topics. We continue with three questions about the Kern 3200 for Markus Burmeister, Head of Printing and Inserting Centre, Deutsche Rentenversicherung Bund (German Pension Insurance Association) in Berlin.

Hans Put is the new Sales and Business Development Manager at Kern N.V. Belgium
25/Jan/2024

Competent and experienced: Hans Put has been the new Sales and Business Development Manager at the Kern subsidiary in Belgium since January 1.

Kern Group repositions itself for the future.
5/Sept/2023

Personnel and structural reorganization at all levels. A spirit of optimism at the Kern Group: With the new management trio in the strategic and operational business, Caroline and Barbara Kern, together with Stefan Wüthrich, want to continue the success story of the traditional Swiss family business.

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